FAQ
Good to know
What is an indoor golf simulator, and how does it work?
An indoor golf simulator is a cutting-edge technology that recreates the experience of playing golf on various courses within an indoor environment. You can learn more about the technology here: https://www.trackman.com/golf/trackman-4
Are there any age restrictions for using the indoor golf simulator?
No, there are no age restrictions. However, children must be accompanied by adults for safety reasons.
What are the facility opening hours?
Non-Members: Monday-Friday from 16:00-21:00; Saturday-Sunday from 10:00-21:00. Members: Monday-Sunday from 05:00-24:00.
How far in advance can I book a tee time?
You can book your session one month in advance. Cancellation policy is 24 hours before the session start.
What is your cancellation policy for simulator bookings?
Our cancellation policy is 24 hours before the start of the session.
What should you wear for your visit to INGOLF?
There's no formal dress code, but you should wear clean sports shoes so the facility stays clean and safe. Comfortable golf or sports clothing works best, so you can move freely during your session.
What type of simulator technology does INGOLF use?
Our facility is equipped with Trackman technology, which is the most recognised and best in class system for golf simulators that is used by many of PGA golf tour professionals as well as majority of Golf Pro teachers.
Can anyone come and use the simulator?
Yes, everyone is welcome at our facility, from beginners, regular players as well as low handicap players. We're also welcoming children who want to play, but they have to be accompanied by an adult.
Can you use the simulator if you're new to golf?
Yes — you can use the simulator even if you're new to golf. If you're just getting started, booking a lesson with one of our golf pros is a smart way to learn faster and build confidence right away.
What is the cost of using the indoor golf simulator, and are there any membership options available?
We offer various packages that are tailored for guests as well as regular visitors. Our price list and membership options are available on our website. You can also see our memberships under Offerings.
I'm a professional player and would like to train at your facility. Do you offer any special offerings for these kind of players?
We're happy to support professional players with their training activities. If you want to regularly train at our facility, please send us an email to info@ingolf.ch and we'll get back to you to arrange a meeting.
I'd like to purchase a membership subscription. Where can I learn more about it?
You can check the memberships under Offerings on our website. You can also learn more about the terms and conditions for the memberships on our Terms & Conditions page. You can also write us an email to info@ingolf.ch.
How do you reserve a session at INGOLF?
Booking is easy. Go to booking.ingolf.ch, choose your date, time, and session length (55, 115, or 175 minutes), then complete checkout. If you're visiting for the first time, you'll need to create an account. You can also enter a discount code at checkout and pay by credit card.
How many players can participate in a single simulator session?
On one simulator bay we allow maximum of 4 players at the same time.
Do you offer golf clubs for rent at the facility or do I need to bring my own clubs?
If you have your own clubs, we recommend you to bring your own equipment. If for whatever reason you want to rent the equipment, we're offering those as well. Please book those at the booking process.
Can I rent the entire facility for a private function or corporate event?
Yes, you can rent it for the corporate or any other private event. Please send us an email to info@ingolf.ch to discuss the details.
How can I provide feedback or report any issues related to my simulator experience?
If you're visiting us when an INGOLF employee is on site, you can report the issues directly to them. Otherwise you can always send us the feedback and report issues via email to info@ingolf.ch.
What additional amenities or services does your facility offer besides the simulator?
We're offering soft drinks, beer, coffee, as well as golf consumables like golf balls and golf gloves.
Are there any specific rules or guidelines to follow while using the indoor golf simulator?
We have 14 etiquette rules that have to be followed while at our facility: 1. Do not use marked balls. 2. Use clean sports shoes. 3. Be mindful and quiet. 4. Finish sessions 5 minutes before the hour. 5. Leave the area tidy. 6. No smoking or e-cigarettes. 7. Drinks available, pay at reception. 8. Handle equipment with care. 9. Report issues at the reception. 10. Children must be accompanied. 11. No unsupervised children. 12. Swing golf clubs safely. 13. Stand at a safe distance. 14. Play at your own risk.
What food and drinks can you bring into the simulator area?
You can enjoy drinks purchased at the facility in the simulator area. For food, you should keep it simple: we generally don't allow full meals, but dry snacks such as protein bars are fine. If you're unsure about an item, ask us before your visit.
Are there any discounts or special offers for group bookings?
If you want to do a group booking for all simulators, please reach out to us via email to info@ingolf.ch.
How long does a typical simulator session last?
It depends on the type of activity you want to do. A single player can use a single session of 55 minutes for a training session only or do a 9 hole course play with short warmup session beforehand. For 18 hole play we recommend booking a block of 2 sessions.
Is there an instructor available to provide golf lessons during simulator sessions?
Yes, we have several coaches available which you can book on our booking page booking.ingolf.ch
Do you offer leagues or competitive events for regular players?
Yes, we're organising various competitions during the winter time. We also encourage our community to organize competitions, so if you want to organize one, please send us an email to info@ingolf.ch
Can I bring guests who are not participating in the golf simulation?
Yes, you can bring guests with you. We have a seating area which allows guests to enjoy the game as spectators.
Can I come to play without reservation?
No, you need to do a booking of your session on our booking page: booking.ingolf.ch. When booking is made, you receive the access link via email which you can then use to enter the facility. If you need more information on how to enter the facility, please send us an email to info@ingolf.ch.
How do I find INGOLF, and is parking available?
You can find us at Stelzenstrasse 6, 8152 Opfikon. If you come by car, parking is available at the Novotel hotel. By public transport, Tram 10 takes you here from Zürich city centre or the airport.
How can I book a golf lesson with a coach?
You can book a coaching session directly on our booking page at booking.ingolf.ch. Our coaches are available for beginners and advanced players, so you can choose the session that fits your level.
How do I get into the facility after I book my session?
After your booking is confirmed, you receive an access link by email. Use that link to enter the facility. If you have any trouble, just email us at info@ingolf.ch.
Which payment methods do you accept?
You can pay by credit card when you book online. We also accept card payments on site at the POS.
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